Terms of Service
Last Updated: July 17, 2026 Welcome to Grip Marketplace. These Terms of Service ("Terms") govern your access to and use of the Grip Marketplace website, marketplace, and related services. By creating an account, posting a listing, making a purchase, renting equipment, or otherwise using Grip Marketplace, you agree to these Terms.
1. Grip Marketplace
Grip Marketplace is an online marketplace that allows users to list, rent, buy, and sell grip gear and other eligible equipment.
Grip Marketplace provides technology and services that help facilitate transactions between marketplace users. Unless otherwise stated, Grip Marketplace does not own the equipment listed by users and is not the renter, rental owner, buyer, or seller in transactions between users.
Users are responsible for evaluating listings, equipment, and other users before entering into a transaction.
2. Eligibility and Accounts
You must be legally capable of entering into a binding agreement to use Grip Marketplace and complete transactions.
You are responsible for providing accurate and current account information and for maintaining the security of your account.
You may not impersonate another person, create an account using false information, or use another person's account without authorization.
You are responsible for activity conducted through your account.
3. Listings
Users who post equipment or other listings are responsible for ensuring that their listings are accurate and complete.
Listing owners must accurately describe:
The equipment being offered The equipment's condition Rental or sale pricing Availability Included items and accessories Pickup, delivery, or shipping information Applicable rental requirements Any material restrictions or conditions
Users may only list equipment they own or are legally authorized to rent or sell.
Grip Marketplace may remove or restrict listings that violate these Terms, marketplace policies, applicable laws, or the rights of others.
4. Rentals
Rental owners are responsible for accurately representing the condition and availability of rental equipment.
Renters are responsible for reviewing the listing and applicable rental requirements before completing a transaction.
Renters agree to use rented equipment responsibly and return it in accordance with the agreed rental terms.
Users should inspect equipment at pickup or upon receipt and promptly report material problems.
The renter may be responsible for loss, theft, damage, late returns, missing items, or other charges as permitted by the applicable rental agreement, marketplace policies, and law.
5. Rental Requirements
Rental owners may establish certain requirements for their equipment listings.
Depending on the listing, these may include:
A Security Deposit A Certificate of Insurance (COI) Grip Marketplace Protection Other disclosed rental requirements
Applicable requirements should be displayed on the rental listing. Renters are responsible for reviewing and satisfying the requirements before receiving the equipment.
6. Security Deposits
Rental owners may require a security deposit.
When required, the applicable security deposit amount will be displayed as part of the rental requirements and collected through Grip Marketplace.
Security deposits may be held for the duration of the rental.
After the equipment is returned and the rental is completed without applicable charges, the security deposit will be released or refunded according to the applicable transaction terms.
If the rental is canceled, the security deposit will be fully refunded.
If there is a dispute involving loss, damage, missing equipment, or other applicable charges, the security deposit may be held while the matter is reviewed and resolved.
7. Certificates of Insurance (COI)
Some rental owners may require a Certificate of Insurance ("COI") before releasing equipment.
When a COI is required, the renter is responsible for obtaining appropriate insurance separately and providing the required documentation.
Renters may be required to upload their COI through Grip Marketplace for review by the rental owner.
The rental owner is responsible for determining whether the submitted COI satisfies their requirements.
Grip Marketplace does not guarantee that a COI or insurance policy will satisfy a particular owner's requirements and does not provide legal or insurance advice.
8. Grip Marketplace Protection
Grip Marketplace Protection is a damage waiver designed to provide protection against eligible theft and damage to rented equipment.
Grip Marketplace Protection is not an insurance policy.
When required by a rental owner, the renter may be required to select and purchase the applicable Grip Marketplace Protection option through Grip Marketplace.
Protection amounts, fees, deductibles, eligibility requirements, limitations, and exclusions may vary depending on the selected option and applicable program terms.
A renter deductible may apply in the event of eligible theft or damage.
If a rental is canceled, the Grip Marketplace Protection fee will be fully refunded.
Grip Marketplace Protection is subject to separate program terms, limitations, eligibility requirements, and exclusions. Athos Insurance administers the Grip Marketplace Protection program and handles related inquiries and disputes.
In the event of a conflict between these Terms and the specific terms governing Grip Marketplace Protection, the applicable Grip Marketplace Protection program terms will control with respect to the damage waiver.
I would have Athos specifically approve this section before publishing it, particularly the last two paragraphs.
9. Purchases and Sales
Users may buy and sell eligible equipment through Grip Marketplace.
Sellers are responsible for accurately describing the items they offer for sale and ensuring they have the legal right to sell them.
Buyers are responsible for reviewing listing information before completing a purchase.
Sellers must provide purchased items in the condition described in the listing and according to the agreed delivery, pickup, or shipping terms.
Any applicable return or refund rights will be governed by the policies disclosed for the transaction and applicable law.
10. Payments and Marketplace Fees
Grip Marketplace may facilitate payments through third-party payment processors.
Users authorize Grip Marketplace and its payment service providers to process amounts associated with marketplace transactions, including applicable rental charges, purchase prices, marketplace fees, security deposits, Grip Marketplace Protection fees, shipping charges, taxes, and other disclosed amounts.
Grip Marketplace currently charges a 10% marketplace fee on gear rentals and sales and a $10 flat fee for Featured Listings, subject to change.
Applicable fees will be disclosed as part of the marketplace transaction or listing process.
Grip Marketplace may update its fees from time to time. Updated fees will apply prospectively as disclosed through the marketplace.