Rental Requirements & Protection

Security Deposits

Some equipment owners may require a security deposit before releasing rental equipment. If a security deposit is required, the amount will be shown as part of the rental requirements.

The security deposit is collected through Grip Marketplace as part of the rental process and held for the duration of the rental.

After the equipment is returned and the rental is completed without any applicable charges, the security deposit is released within 7 business days, subject to bank processing times.

If the rental is canceled, the security deposit is fully refunded.

If there is a dispute about returned equipment, the security deposit may be held while the owner and renter work toward a resolution. Grip Marketplace does not determine fault or decide the outcome of a dispute.

Security deposits are separate from Grip Marketplace Protection and any Certificate of Insurance requirements.

Certificate of Insurance (COI)

A Certificate of Insurance (COI) is a document issued by an insurance company confirming that you have active liability and/or equipment insurance. Some equipment owners on Grip Marketplace may require a COI before releasing rental equipment.

If a COI is required, review the owner's requirements carefully, including:

• Required insurance limits
• Whether the equipment owner must be listed as an Additional Insured
• Required coverage for rented or borrowed equipment
• The dates the certificate must cover

The equipment owner's requirements will be shown on the rental listing.

Grip Marketplace passes your certificate along to the equipment owner. We do not review, verify, or approve certificates — the owner decides whether your coverage meets their requirements.

Grip Marketplace Protection

Grip Marketplace Protection is a damage waiver designed to provide protection against eligible theft and damage to rented equipment. It is not an insurance policy.

If an equipment owner requires Grip Marketplace Protection, the renter selects the required protection amount and pays the applicable fee through Grip Marketplace as part of the rental process.

Protection applies only to rentals booked and paid for through Grip Marketplace. Equipment rented through arrangements made outside the marketplace is not covered.

If the rental is canceled, the Grip Marketplace Protection fee is fully refunded.

A renter deductible applies in the event of eligible theft or damage. Protection amounts and deductibles are based on the option selected for the rental.

The damage waiver is provided by the equipment owner for each rental. Grip Marketplace facilitates the purchase and collects the fee.

What isn't covered

Read the full waiver before you rely on it. Coverage does not apply to:

• Theft from an unattended vehicle, unless the vehicle was locked and there are visible signs of forced entry
• Damage caused intentionally or through willful misconduct
• Wear and tear, mechanical breakdown, rust, corrosion, or latent defects
• Damage from dampness, dryness, or extremes of temperature
• Loss of use
• Equipment transferred to anyone other than the renter without the owner's permission
• Employee theft
• Anything occurring outside the United States

Coverage also depends on following the rental agreement. If the rental agreement isn't followed, the waiver may not apply and the renter can be responsible for the full amount.

Full terms, limitations, and exclusions are set out in the damage waiver signed for each rental.

Questions about Grip Marketplace Protection?

For questions regarding Grip Marketplace Protection, including theft or damage incidents and disputes, please contact Athos Insurance directly:

(626) 716-9800 · service@athosinsurance.com · Athos Insurance

Grip Marketplace Protection is a damage waiver and is not an insurance policy. Athos Insurance administers the Grip Marketplace Protection program and handles related inquiries and disputes. Terms, limitations, and exclusions apply.